Conflict Resolution
Analyzing Interpersonal Conflicts
Conflict Resolution - 03 Analyzing Interpersonal Conflicts
Welcome to PB JAM's third lightning certificate out of a series of five on Conflict Resolution, a critical durable skill in the modern workplace.
This course focuses on complex conflict patterns through a systems theory lens. The course includes theoretical frameworks, concepts, and case studies to uncover the dynamics of conflicts.
Key Learning Objectives:
Understand the systemic nature of a conflict
Conduct a comprehensive conflict analysis
Apply the difficult conversations guide. Identify situations in which you are likely to lead and your motive for leading
This easy-to-use, online, science-based experience focuses on helping you individualize your learning and retain what you learn. Your notes, data, and digital certificate will always be accessible on this platform.