IS 340
Mediation Process Mastery
IS 340 - 03 Mediation Process Mastery
Welcome to Avila University's third micro-credential out of a series of five on Mediation, a critical skill in the modern workplace. This micro-credential, once completed, will earn you 0.6 credits toward the IS 340 Mediation course at Avila University.
This course provides a comprehensive overview of the mediation process, including its stages and key components. Participants will learn how to conduct effective mediation from start to finish, including preparation, facilitation, and follow-up. The course includes practical exercises and simulations to reinforce learning.
Key Learning Objectives:
Understand the stages of the mediation process
Conduct effective mediation from preparation to follow-up
Apply mediation techniques in various conflict scenarios
This easy-to-use, online, science-based experience focuses on helping you individualize your learning and retain what you learn. Your notes and data will always be accessible on this platform, while your grades will be accessible and visible at the Avila University portal.