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Mediation

Mediation Process Mastery

PB JAM

Mediation - 03 Mediation Process Mastery

Welcome to PB JAM's third lightning certificate out of a series of five on Mediation, a critical skill in the modern workplace.  


This course provides a comprehensive overview of the mediation process, including its stages and key components. Participants will learn how to conduct effective mediation from start to finish, including preparation, facilitation, and follow-up. The course includes practical exercises and simulations to reinforce learning.

Key Learning Objectives:

  • Understand the stages of the mediation process

  • Conduct effective mediation from preparation to follow-up

  • Apply mediation techniques in various conflict scenarios

This easy-to-use, online, science-based experience focuses on helping you individualize your learning and retain what you learn. Your notes, data, and digital certificate will always be accessible on this platform.

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