Mediation
Mediation Process Mastery

Mediation - 03 Mediation Process Mastery
Welcome to PB JAM's third lightning certificate out of a series of five on Mediation, a critical skill in the modern workplace.
This course provides a comprehensive overview of the mediation process, including its stages and key components. Participants will learn how to conduct effective mediation from start to finish, including preparation, facilitation, and follow-up. The course includes practical exercises and simulations to reinforce learning.
Key Learning Objectives:
Understand the stages of the mediation process
Conduct effective mediation from preparation to follow-up
Apply mediation techniques in various conflict scenarios
This easy-to-use, online, science-based experience focuses on helping you individualize your learning and retain what you learn. Your notes, data, and digital certificate will always be accessible on this platform.