Conflict Resolution
Interpersonal Negotiation
Conflict Resolution - 04 Interpersonal Negotiation
Welcome to PB JAM's fourth lightning certificate out of a series of five on Conflict Resolution, a critical durable skill in the modern workplace.
This course focuses on the active negotiation process to achieve specific agreements. Participants will learn strategies for creative options and constructive argumentation. The course includes role-playing simulations and practical exercises to illustrate key concepts.
Key Learning Objectives:
Identify approaches to negotiation
Apply the seven elements of principled negotiation
Practice integrative negotiation
This easy-to-use, online, science-based experience focuses on helping you individualize your learning and retain what you learn. Your notes, data, and digital certificate will always be accessible on this platform.