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CO/PY 212

Essentials of Interpersonal Conflict

Avila

CO/PY 212 - 01 Essentials of Interpersonal Conflict

Welcome to Avila University's first micro-credential out of a series of five on Conflict Resolution, a critical durable skill in the modern workplace.  This micro-credential, once completed, will earn you 0.6 credits toward the CO/PY 212 Conflict Resolution course at Avila University.

This course delves into interpersonal communication and individual goals and interests as underlying interpersonal conflicts. Participants will learn perspectives on conflict and gain insight into their own worldview. The course includes practical examples, reflections, and interactive discussions to reinforce learning.

Key Learning Objectives:

  • Understand the role of communication as the central element in interpersonal conflict

  • Identify the perspectives and metaphors people have about conflict

  • Apply productive conflict management strategies

This easy-to-use, online, science-based experience focuses on helping you individualize your learning and retain what you learn. Your notes and data will always be accessible on this platform, while your grades will be accessible and visible at the Avila University portal.

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