IS 340

IS 340 - 05 Cultural Competence in Conflict Resolution

Welcome to Avila University's final micro-credential out of a series of five on Mediation, a critical skill in the modern workplace.  This micro-credential, once completed, will earn you 0.6 credits toward the IS 340 Mediation course at Avila University.

This course explores the impact of cultural influences on conflict and conflict resolution. Participants will learn how cultural differences can affect communication, perceptions, and conflict dynamics. The course includes practical strategies for managing cross-cultural conflicts and promoting cultural awareness.

Key Learning Objectives:

• Understand the impact of cultural influences on conflict

• Develop cultural competence in conflict resolution

• Apply strategies for managing cross-cultural conflicts effectively

This easy-to-use, online, science-based experience focuses on helping you individualize your learning and retain what you learn. Your notes and data will always be accessible on this platform, while your grades will be accessible and visible at the Avila University portal.