Conflict Resolution
Reconciliation and Mediation in Interpersonal Conflict
Conflict Resolution - 05 Reconciliation and Mediation in Interpersonal Conflict
Welcome to PB JAM's final lightning certificate out of a series of five on Conflict Resolution, a critical durable skill in the modern workplace.
This course explores what it means to reconcile after conflict and restore interpersonal relationships. The course includes reflective conversations and practical examples to reinforce learning.
Key Learning Objectives:
Understand the impact of reconciliation and forgiveness on interpersonal relationships and future conflict management
Understand the foundations of and barriers to forgiveness
Describe the advantages and limitations of mediation
This easy-to-use, online, science-based experience focuses on helping you individualize your learning and retain what you learn. Your notes, data, and digital certificate will always be accessible on this platform.