Updated: Feb 3, 2022
#TLDR: Our values not only define who we are but also permeate through our culture and strongly impact our business processes including hiring and client interactions. Here is our fifth value #empathy
#Empathy is central to the foundation of #PBJAM! It is one of the causes for the birth of #PBJAM. Whether it was family, friends, or professional colleagues, #empathy has been central to both me and Seemantini. Even in the face of harsh criticism and adversarial relations, we have always used #empathy to understand others and their perspectives. Over time, #empathy has helped us to be better #individuals and better #professionals.
We do not act on initial impressions or perceptions about others
We make conscious efforts to avoid #judging others
We always try to walk a mile in others' shoes with the intention to understand them better
Our structures, tools, programs are designed to ensure that participants are intentionally guided to think and practice #empathy. #Peer based interactions lose #effectiveness without #empathy. #Empathy is a core building block of an effective professional in the modern workplace and is even more critical with the advent of #remote and #hybrid office models.
What has been your experience with #empathy? Have you faced individuals without #empathy? What were the challenges in working with such individuals? Have you felt that in certain circumstances, you failed to show #empathy (we all are humans!)? What were the consequences for you and your relationship with the individual who was at the other end? We would love to hear from you!